Payments

Payments Information

Balance Disclaimer

The balance displayed on this website may not reflect recent payments made to the account or other mutually agreed terms.

Settlement and Payment Plans

All agreements for settlement or payment plans must be in writing and signed by you.

• If you do not have a written agreement, please email us at HELP@andreupalma.com to request one.

‍Account Details and File Number

You will need your file number to proceed with many account actions.

• If you don't know your file number, please email HELP@andreupalma.com or call us at (877) 631-0174 to obtain your account details.

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Canceling a Scheduled Payment

If you wish to cancel any scheduled post-dated debit to your account, you must notify us at least 3 business days before the payment is scheduled to be made.

You can notify us in one of the following ways:

• In Writing (Mail): 815 NW 57TH AVE, SUITE 401, MIAMI, FL 33126
• By Email: HELP@andreupalma.com
• By Telephone: (877) 631-0174 (Available during business hours of 8:00 AM and 5:00 PM Eastern)

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